Join Our Team

Eight Ounce Coffee is looking for a passionate and reliable Wholesale Relationship team member to join us on a 15-month maternity leave contract (with the possibility of extension). This is a remote position focused on supporting and growing relationships with our valued wholesale customers across Ontario and Manitoba.

We’re looking for someone with a strong background in the coffee industry who’s passionate about helping cafes, retailers, and hospitality partners succeed. If you love building relationships and are energized by working in a growing, values-driven company, you’ll thrive here. This is a great opportunity to represent one of Canada’s leading specialty coffee distributors while connecting with a community that truly loves what they do.

The candidate will report directly to the Head of Business Development.

Roles and Responsibilities

• Serve as the primary point of contact for wholesale customers in Ontario and Manitoba
• Build and maintain strong, long-term relationships with new and existing customers
• Identify and pursue opportunities for account growth through regular communication and follow-ups
• Provide personalized product recommendations, conduct demos or training sessions, and troubleshoot customer challenges
• Monitor customer activity, re-engage lapsed accounts, and help drive sales in alignment with KPIs
• Represent Eight Ounce at trade shows, competitions, and industry events to build brand presence and your network
• Collaborate with internal teams (Marketing, Customer Experience, Procurement) to share insights and align on strategy
• Participate in internal team meetings and training sessions to stay up to date on products, trends, and tools
• Support broader company initiatives by providing feedback and perspective from the field

Skills and Competencies

The ideal candidate will bring a mix of industry experience, people skills, and self-direction to the role:

Required:

• Minimum 2+ years of experience in the coffee industry (café, retail, wholesale, or related)
• Able to work full-time, Monday to Friday, 9:00 am – 5:00 pm EST, with occasional evening and weekend hours as needed for events
• Based in Toronto proper, with the ability to travel throughout Ontario and Manitoba as well as other locations as needed
• A valid G Level driver’s licence and a clean driving record
• Must meet eligibility requirements to be added to our company vehicle insurance policy (this includes being at least 25 years of age and having no License restrictions)
• Strong communication skills in person, by email, and over the phone, with a natural ability to build relationships
• Self-motivated, reliable, and comfortable working and managing time independently
• Able to work remotely while staying engaged with a collaborative team
• Organized, detail-oriented, and able to meet deadlines while balancing travel and events

Preferred / Nice to Have:

• Proficient in French
• Experience with Shopify or other e-commerce platforms
• Background in wholesale distribution, account management, or sales

If this sounds like you, please apply via Indeed here!

Deadline for applications: October 3, 2025

Eight Ounce is an equal-opportunity workspace. We celebrate diversity and are committed to creating an inclusive environment for everyone. We offer a competitive salary, a fun working environment, a coffee gear allowance, RRSP contribution matching for full-time employees, health care and dental coverage, life insurance, employee training, birthday days off, and all the coffee you can drink from specialty roasters around the world!