We ship all orders from our 30,000 sq ft warehouse in Calgary, Canada, where our in-house team works closely across departments to ensure accuracy, efficiency, and high-quality packaging. We don’t use third-party logistics (3PL) companies because we believe in delivering the best possible experience when shipping your sweet coffee gear.
For orders within Canada under $75, a flat shipping rate of $10 applies. For orders shipping to the U.S. under $100, we charge a flat rate of $12.
For our U.S. Customers
Reduced Tariffs on Chinese Goods: Following a new agreement between the U.S. and China, tariffs on Chinese imports have been significantly reduced. Previously, tariffs were as high as 145%, but they have now been lowered to 30% for a 90-day period starting May 14, 2025. These new tariff numbers are in addition to any existing duty rates that were applicable on imports and vary from product to product.
De Minimis Rule Changes: The U.S. has eliminated the duty-free exemption for shipments under $800 from China and Hong Kong. These low-value imports are now fully subject to customs duties.
Tariffs on Canadian Goods: A 25% tariff now applies to most goods originating from Canada. However, the de minimis rule still applies for Canadian goods.
O stands for our obsession with Origin. We travel the world building strong bonds with farmers and sourcing rare tea from remote villages. We want your cup to tell the story of the earth on which the tea grew and the hands that lovingly harvested each leaf.
FIVE represents Natureʼs elements: Earth, Water, Wind, Fire and Void. In harmony, these elements express tea leaves into an outstanding cup.
