notNeutral Mugs

Free shipping on orders over $75 in Canada and $100 in the U.S.A. Tariff Update for orders to the U.S.A.

Free Standard Shipping & U.S. Tariff Info

We ship all orders from our 30,000 sq ft warehouse in Calgary, Canada, where our in-house team works closely across departments to ensure accuracy, efficiency, and high-quality packaging. We don’t use third-party logistics (3PL) companies because we believe in delivering the best possible experience when shipping your sweet coffee gear.

For orders within Canada under $75, a flat shipping rate of $10 applies. For orders shipping to the U.S. under $100, we charge a flat rate of $12.

For our U.S. Customers

U.S. Shipping Pause: We’re not accepting U.S. orders from Aug 26 (EOD)–Aug 29 due to new tariff rules. Please check back on Friday, Aug 29 when eligible items will return. To learn more, please see our Tariffs & Duties update.

Shipping Tariffs and Duties

notNeutral Mugs

It's all about the experience. notNeutral takes a broad view of the design process, thinking about how people will feel when they use their products.

notNeutral Mugs are the result of a years-long collaboration between notNeutral and specialty coffee thought leaders. Their approach led to a revolutionary, function-forward design.

notNeutral Cups and Mugs are made with a handle that's comfortable to grasp, a wide mouth to enhance coffee's aroma, and a shape that's optimized for beautiful latte art. They're an elegant addition to your home, yet durable enough to use in a café or restaurant.

Shop notNeutral Cups and Mugs, and discover the art of function and beauty.