Ratio

Free shipping on orders over $75 in Canada and $100 in the U.S.A. Tariff Update for orders to the U.S.A.

Free Standard Shipping & U.S. Tariff Info

We ship all orders from our 30,000 sq ft warehouse in Calgary, Canada, where our in-house team works closely across departments to ensure accuracy, efficiency, and high-quality packaging. We don’t use third-party logistics (3PL) companies because we believe in delivering the best possible experience when shipping your sweet coffee gear.

For orders within Canada under $75, a flat shipping rate of $10 applies. For orders shipping to the U.S. under $100, we charge a flat rate of $12.

For our U.S. customers: Please note that as of May 2025, recent trade policy changes may affect your order. The U.S. has introduced increased tariffs—up to 145%—on goods imported from China, which impacts many of the products we carry. In addition, the de minimis exemption has been removed for shipments under $800 from China and Hong Kong, meaning these low-value imports are now fully subject to customs duties.

Shipping Tariffs and Duties

Ratio

For so long, when selecting a coffee solution for the home, coffee enthusiasts had to choose either a complex brewing method (quality over simplicity) or an overly simplistic one (convenience over quality). And none of them were beautiful.

This was the impetus for starting Ratio back in 2012: to create a solution that married beauty, simplicity, and quality into a single experience. Ratio didn’t want to believe you had to sacrifice one for the other.